It's Thanksgiving, a holiday with controversial roots, marinated in colonialism and violence. On the flip side, today has me reflecting on gratitude and how gratitude helps change the brain, heal trauma, and even fight capitalism. Earlier this year, I went through something traumatic in my personal life, and the trauma was multiplied by the pandemic. … Continue reading Reflections on Gratitude, Healing, and Privilege
Month: November 2020
The Joys of Salesforce Admin Office Hours
A few weeks ago, I put Office Hours on the calendar to discuss Salesforce, how a college professor might. The goal of this hour is to create a relaxed space to talk about tech, hear people's system woes and use cases, and conduct some training. It's been a super enlightening, collaborative time so far! Thank … Continue reading The Joys of Salesforce Admin Office Hours
Welcome
Welcome to my blog. In this blog I will write about music, technology, sociology, data, and personal philosophy. Actually, it will probably be a hodge-podge of things. Enjoy!
Setting Up Internal IT Support with Email-to-Case
If I were a recipe blogger, I'd probably write about how I got into a snuggly sweater and curled up with a cup of tea and lovely set of Salesforce support docs to set up Email-to-Case this afternoon. But I'm not that person, so I'll just start writing. The Business Problem We needed a way … Continue reading Setting Up Internal IT Support with Email-to-Case
My 5-Year Plan is Dead
Okay, I admit... that was a clickbait-y title. I am feeling dramatic tonight. Five years ago, I believed I needed a plan. I was working in a sales coordinator role at a startup but I knew I didn't want to go into sales, so it felt dead-end. I had no focus, but I felt this … Continue reading My 5-Year Plan is Dead
Progress Not Perfection, and Some Musings on Where This Blog Might Go
When I started this blog I decided to try writing every day for 30 days. I missed Sunday the 15th because I was out exploring a museum with friends and then on various virtual hangouts. Then I delved into a new knitting project, a hat for my best friend. This was all time well-spent I … Continue reading Progress Not Perfection, and Some Musings on Where This Blog Might Go
Reflections on My First Year Cooking
In January of this year, I decided to start cooking for myself. I honestly don't remember how I fed myself before. Maybe lots of trips to the WholeFoods hot bar. Yeah, that checks out. I had signed up for Workweek Lunch (WWL) months before. WWL is a subscription meal prep service that provides yummy recipes … Continue reading Reflections on My First Year Cooking
Mobile Giving: An Intro
Today's topic is mobile giving. Mobile giving is an important tool for a nonprofit organization's individual giving strategy. According to this article at Nonprofit Source: 25% of donors complete their donations on mobile devices51% of people who visit a nonprofit's website do so from a mobile device etc. Mobile giving can be separated into a … Continue reading Mobile Giving: An Intro
How to Find and Fix a Pesky Automation
The Business Problem I inherited a mature Salesforce org. I am always finding new surprises - quirks and automations that make my job full of ~wonder~. Today I ran into this issue with our online donations coming in through Formstack: The value was supposed to be "Completed," but an automation (process builder or workflow rule) … Continue reading How to Find and Fix a Pesky Automation
Analyzing Data from a Multiselect Picklist – Two Options
Today I'm writing about how to use multiselect picklists in an effective way using Salesforce or Excel. The Business Problem We took a survey of constituents. It integrated into Salesforce and populated a multi-select picklist. Let's say that picklist was called "Fruits" and showed a survey participant's favorite fruits. First mistake was using a multi-select … Continue reading Analyzing Data from a Multiselect Picklist – Two Options
MT-ing My Head 