TikTok Diagnoses and Thoughts About That

I have been reading lately about how viral TikTok-ers think that everything is a trauma response and how everyone's ex is a narcissist. I can see why this garners views and engagement, and it is very tempting to subscribe to these ideas. Today I want to write about how nuanced this all is, and what … Continue reading TikTok Diagnoses and Thoughts About That

How Do I Know Which Contacts are Attached to Experience Cloud Users?

Reporting on the user-contact relationship in Salesforce Communities/Experience Cloud is questionable. Today, I'm going to show you a Flow that will help tell you if a Contact has a Community/Experience Cloud user associated. This is useful for answering questions such as, "Of the beta testers we have invited, who has signed up?" First, create a … Continue reading How Do I Know Which Contacts are Attached to Experience Cloud Users?

An Intro to Predictive Modeling for Salesforce Peeps

I wanted to write about prediction because it's seemingly everywhere: in marketing emails, in real estate, and even in criminal justice (blah). An understanding of prediction and modeling can be pretty beneficial in business, however. Think lead scoring for new prospective clients or donors, employee attrition, or revenue forecasting. By understanding the capabilities of prediction, … Continue reading An Intro to Predictive Modeling for Salesforce Peeps

Adding Google Calendar to My Mac’s Dock and The Value of Taking a Step Back

I recently purchased a second monitor. For some reason, this felt like a decadent, hedonistic act to me, like buying Teslas for the police while education budgets get cut. It's possible that I have just been inside too long, though. :~) As a result of this purchase, I have started thinking more about ergonomics, productivity, … Continue reading Adding Google Calendar to My Mac’s Dock and The Value of Taking a Step Back