An Intro to Predictive Modeling for Salesforce Peeps

I wanted to write about prediction because it's seemingly everywhere: in marketing emails, in real estate, and even in criminal justice (blah). An understanding of prediction and modeling can be pretty beneficial in business, however. Think lead scoring for new prospective clients or donors, employee attrition, or revenue forecasting. By understanding the capabilities of prediction, … Continue reading An Intro to Predictive Modeling for Salesforce Peeps

How I Fixed It: Improperly Formatted Contact Names

This is a series of posts about data cleanup in Salesforce. The goal is to IDENTIFY, FIX, AND PREVENT data issues. The Problem We have a series of forms (for making a donation or signing up for a program, for instance) that create Contact records in Salesforce. Some people type in all caps (e.g. BOB … Continue reading How I Fixed It: Improperly Formatted Contact Names